ONAs bags can be a cherished accessory for some users. While most users love the way ONA bags look with age, some users want their ONA bags to more look like they did when first purchased.
For those people, there is the ONA refurbishing program.
The ONA Refurbishing Program
Send your bag back to ONA and let our craftsmen clean surfaces, treat the leather and canvas and replace removeable internal and outside parts.
Refurbishing Costs
Cleaning and surface cleaning:
Messenger bags - $35
Backpacks and shoulder bags - $50
Insert Replacement (Including Lap Top Insert):
Bowery, Bond Street - $10
Prince Street, Brixton - $20
Shoulder Bags, Backpacks and The Sedona - $25
Shoulder Strap and Leather Grab Handle Replacement:
Leather handles - $30
Leather Shoulder straps - $30
Canvas shoulder straps - $20
Buckle Replacement:
$12 per buckle
How it works:
1. Contact customercare@onabags.com via email. Let them know which services you would like and customer care will quote you a refurbishing price based upon the services you request.2. Send your bag back to: