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The ONA Refurbishing Program

ONAs bags are often one of the most expensive and cherished camera accessories in a photographer's gear collection. Many have told ONA that the feeling of first opening a new ONA bag was one of pure joy and pleasure.  

 

While many think that ONA bags look and feel even better with usage, many too want to recreate the look, feel and even the smell of their new ONA product. Customers can refurbish their own ONA bags with ONAs leather and canvas care products, replacement inserts, straps and buckles – or you can let ONA do it for you. 

 

The ONA Refurbishing Program 

 

Send your bag back to ONA. We will clean the surfaces, treat with leather cream or canvass wax, and remove surface scratches. If you choose, ONA can also replace your dividers/inserts, shoulder straps, grab handles and/or buckles. 

 

The Costs

 

Cleaning and surface cleaning: 

Messenger Bags - $35

Backpacks and shoulder bags - $50 


Insert Replacement (Including Lap Top Insert):

Bowery, Bond Street - $10 

Prince Street, Brixton - $25 

Shoulder Bags, Backpacks and The Sedona - $25 


Shoulder Strap and Leather Grab Handle Replacement:

Leather handles - $30

Leather Shoulder straps - $30

Nylon shoulder straps - $20

 

Buckle Replacement:

$12 per buckle 

 

 

How it works:  

1. Contact customercare@onabags.com via email. Let us know which services you would like. Customer care will quote you a refurbishing price based upon the services you request.
2. Send your bag back to:
ONA Bag Refurbishing 
25 Ferris Drive
West Orange NJ, 07052 
3. Email customercare@onabags.com again with tracking. 
4. ONA will invoice you via Paypal. 
5. Refurbishing usually takes 3-5 days to complete. 
For orders under $50, there will be a return shipping cost of $10. Orders over $50 will be shipped back free of charge. 

 

 

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